Top 12 AI Phone Answering Service for Car Dealerships in 2025

AI Phone Answering Service & AI Phone Agent: 24×7 Guide for Car Dealerships

Eshant Bharadwaj

Content Writer

May 30, 2025

5 Min Read

Missed calls can cost your business more than you think, including lost sales, unhappy customers, and missed opportunities. And let’s face it, your team can’t be available 24/7 or handle every call during peak hours.

That’s where AI phone answering services come in. These smart assistants pick up calls instantly, talk to customers like a real person, and help with things like answering questions, booking appointments, or capturing lead details even when no one’s around.

In this blog, we’ll break down what AI phone answering services are, why they’re a smart choice in 2025, and how tools like Spyne’s AI receptionist can help your business stay responsive, improve service, and never miss a chance to connect.

What is an AI Phone Answering Service?

An AI phone answering service is a virtual receptionist powered by AI that answers incoming calls, speaks naturally, and helps customers in real time. It can book appointments, answer questions, route calls, and even qualify leads just like a human assistant.

Unlike traditional phone answering services or voicemails, an AI answering service works 24/7 and handles multiple calls at once. It cuts wait times, reduces staffing needs, and ensures every call is answered even during peak hours.

These AI phone answering assistants also record and transcribe calls for future use. Over time, they learn from every interaction and get better at handling customer needs. Whether you’re a small business or growing fast, it’s a cost-effective way to improve service and never miss an opportunity.

Why AI Phone Answering Service Essential in 2025?

Using an AI receptionist in 2025 is a smart move for any business that wants to offer faster, more reliable customer support while cutting costs. With customers expecting quick, personalized help, AI answering services deliver consistent performance, day or night.

1. Automates Routine Tasks

An AI answering service handles basic questions, schedules appointments, and collects caller info, freeing your staff to focus on higher-value work.

2. Manages High Call Volumes

AI phone answering systems can take hundreds of calls at once without breaking a sweat. That means no missed calls even during your busiest hours.

3. Works 24/7

AI never takes a break. Your business stays responsive after hours, on weekends, and during holidays.

4. Boosts Sales

By offering instant, personalized responses, AI helps convert more calls into customers and builds long-term trust. Some businesses even pair their phone system with AI cold calling tools to reach new leads and increase conversion rates.

5. Records Every Call

Each conversation is recorded and transcribed, giving you clear data for training, performance checks, and service improvements.

6. Feels Personal

AI phone answering assistants sound natural and understand intent, making every customer feel heard and understood.

7. Cuts Costs

AI phone answering services don’t need salaries or breaks. You get reliable support every day without paying for a full-time team.

8. Integrates with Your Tools

AI phone answering apps sync with your CRM, calendar, or booking tools to keep things organized and up-to-date.

10 Major Advantages of Using an AI Phone Answering Service in 2025

An AI phone answering service helps businesses modernize communication, reduce costs, and improve lead conversion by automating call handling 24/7. Here’s how:

1. 24/7 Availability

An AI phone answering assistant works around the clock, ensuring your business never misses a call day or night, even on weekends and holidays.

2. Cost-Efficient Phone Answering

By using an AI call answering service, you cut the need for full-time receptionists. This lowers payroll costs while improving overall call management.

3. Lower Workload for Your Staff

AI answering services take over repetitive tasks like basic queries and routing. Your team can then focus on high-value tasks like closing leads or upselling.

4. Faster Call Handling

AI answering machines manage multiple calls at once, reduce wait times, and route callers instantly, making your business more responsive during peak hours.

5. Multilingual and Human-Like Conversations

Today’s AI phone answering tools speak multiple languages and sound natural, helping your business serve more customers with a consistent, professional tone.

6. Smart Appointment Scheduling

AI phone answering apps can book, confirm, or reschedule appointments in real time, syncing directly with your calendar, no manual follow-up needed.

7. Real-Time Lead Capture

An AI answering service supports AI lead generation by collecting key details like names, phone numbers, and caller intent. It automatically logs this information into your CRM, helping your sales team follow up quickly with qualified leads.

8. CRM Integration and Workflow Sync

AI phone answering systems connect with your CRM and calendar, acting as a powerful automated lead follow-up system that helps you manage customer info, service bookings, and follow-ups automatically.

9. Consistent and Professional Customer Experience

Every call handled by an AI phone answering assistant is polite, accurate, and brand-aligned, eliminating human error and providing a better customer impression.

10. Insights Through Call Analytics

AI phone answering solutions track call length, call type, and customer intent, giving you actionable data to improve service and team performance.

11. Handles High Call Volumes Without Breaking

AI call answering services can manage dozens of calls simultaneously, unlike human agents, making them ideal for busy dealerships that experience spikes during promotions or weekends.

12. Reduces Missed Calls and Voicemails

Instead of going to voicemail or ringing endlessly, calls are instantly answered by the AI phone answering system. This improves customer satisfaction and helps boost your conversion rates by ensuring no lead goes unanswered.

Top 15 Features of an AI Phone Answering Service

An AI phone answering service helps businesses manage customer calls better. From handling multiple calls at once to booking appointments, these features make your business run smoother, faster, and more affordably.

1. 24/7 Call Handling

An AI phone answering service works around the clock. Whether it’s after business hours or on holidays, your phone answering system never misses a lead. Customers get fast responses, and your business always stays available.

2. Smart Call Routing & Screening

An auto attendant phone system powered by AI sends calls to the right department or team member instantly. It also blocks spam and robocalls, so your staff focuses only on real customers and sales opportunities.

3. Natural Conversations with NLP

AI answering services understand and respond in a human-like way. Callers don’t need to press buttons; they just speak naturally, and the AI phone answering assistant knows how to help them right away.

4. Appointment Booking

With an AI answering machine, callers can book, reschedule, or cancel appointments without talking to a staff member. It saves time and keeps your schedule organized, even during peak hours.

5. Call Recording & Transcription

Every call handled by your VoIP-based AI phone answering app is recorded and transcribed. Using VoIP for automotive dealerships ensures high-quality audio, accurate call tracking, and better training and quality control for your service team.

6. CRM Integration

AI phone answering systems connect directly to your CRM tools. This means all call details are saved automatically, so your team always has the right info when following up with leads or customers.

7. Personalized Greetings

AI answering services can greet each caller by name using data from past calls or your CRM. This makes the interaction feel friendly and personalized, just like speaking to a real receptionist.

8. Lead Capture and Qualification

AI call answering service tools collect caller details, ask the right questions, and decide if someone is a potential lead. Then, they forward qualified leads to your sales team instantly.

9. Handles Multiple Calls at Once

Unlike human agents, an AI call bot can manage several calls at the same time. No caller hears a busy tone, and your business never misses out on new opportunities.

10. Multilingual Support

Phone answering services with AI support many languages. Whether your callers speak English, Spanish, or something else, the system responds clearly and fluently, helping you serve a wider customer base.

11. Call Summaries After Each Interaction

After each call, the AI uses generative AI to create a quick summary with important notes and action points. Your team knows exactly what happened and can follow up without listening to the full call.

12. Real-Time Analytics and Reports

AI phone answering tools give you access to dashboards with insights like call volume, call duration, and lead sources. This helps you understand your business and improve customer service.

13. Automated Follow-Ups and Reminders

Your AI answering service can send appointment reminders, follow-up messages, or feedback requests. It reduces no-shows and keeps customers engaged, without your team lifting a finger.

14. Customizable Call Workflows

You can tailor your AI phone answering system to match your process. From FAQs to routing rules, every step is adjustable to suit how your business operates.

15. Built-In Scalability

Whether you get 10 calls a day or 1,000, your AI answering service can handle it. You don’t need to hire extra staff during busy months, it grows with your business.

How to Set Up Spyne AI Phone Answering Service

Setting up Spyne’s AI phone answering service is quick and easy. Here’s how to get started with your own AI call answering service:

Step 1: Enter Your Business Info

Sign up and share your business details, like services offered and common customer questions. The AI answering service uses this to tailor your responses.

Step 2: Pick a Voice and a Number

Choose from a variety of lifelike voices for your AI phone answering system. You’ll also get a local or toll-free number for professional phone answering.

Step 3: Train Your AI Assistant

Upload call scripts, FAQs, and links to your website. This helps your AI phone answering assistant respond accurately like a trained receptionist who knows your business.

Step 4: Forward Your Calls

Activate call forwarding to your new AI answering machine. Every incoming call will now be managed by your automated phone answering service.

Step 5: Go Live and Start Receiving Calls

Your AI phone answering app is now active 24/7. It can talk to customers, record and transcribe calls, and transfer urgent ones to your team in real time.

Why Spyne Stands Out as the Best AI Phone Answering Service for Your Dealership

Spyne retail AI transforms your phone system answering by ensuring every customer call is handled efficiently and professionally. It captures more leads, increases revenue, and boosts your team’s productivity, all while delivering consistent, reliable service 24/7.

1. 100% Call Answering Anytime

With Spyne:

Spyne AI phone answering service answers all customer calls immediately, day or night. You never miss an opportunity to speak to a customer, which translates to more leads and more business.

Without Spyne:

15–30% of calls are usually missed, especially during peak hours or outside office hours. This translates to lost customers, missed sales, and people getting angry when no one answers the phone.

2. Increase Monthly Revenue

With Spyne:

Spyne automotive chatbots converts more calls to appointments, increasing your dealership’s bottom line by over $50,000 a month. Maximizing each customer interaction it enables you to maximize sales opportunities and turn more leads into profits.

Without Spyne:

Missed or mishandled calls without Spyne lead to fewer appointments booked and missed sales opportunities. Dealerships frequently fail to maximize ROI because they have sporadic follow-ups and unconverted inbound interest.

3. Get Your Employees Free for Value-Added Work

With Spyne:

Spyne handles routine questions and booking appointments. That leaves your employees with more time to attend to critical activities and assist clients face-to-face. It makes your employees more efficient and keeps them satisfied.

Without Spyne:

Your employees waste too much time on routine calls. That leaves them with fewer minutes for selling or delivering quality service to clients at the dealership.

4. Provide Customers Clear and Consistent Responses

With Spyne:

Spyne always provides customers accurate, on-brand responses, even during times when you’re short-staffed. This encourages trust and maintains the customer experience smooth and consistent.

Without Spyne:

Customers receive varied or confusing responses due to staff rotation or hectic schedules. That can damage your dealership’s reputation and annoy customers.

5. Respond to Calls Even After Business Hours

With Spyne:

Spyne automotive chat handles night and weekend calls, assisting you in scheduling appointments and responding to inquiries even when you are closed. That way, you never miss a lead.

Without Spyne:

Night and weekend calls tend to go unreceived. Customers might call back later or call another dealership instead.

6. Work Smarter with Smart Data

With Spyne:

Spyne reveals to you valuable information, such as the number of calls you receive, which customers are inquiring, and how quickly you respond. You can leverage this to enhance your staff and your marketing strategy.

Without Spyne:

You never have access to this valuable information, so it’s difficult to identify issues or make informed changes to expand your business.

Conclusion

AI phone answering services are not a nice-to-have anymore; they’re a necessity for dealerships that want to remain competitive, responsive, and efficient in 2025. From 24/7 call handling to smart call processing, CRM integration, and automated appointment setting, these systems liberate your staff, enhance customer satisfaction, and boost your revenue potential. Spyne is different by providing a dealership-first AI phone answering experience that makes you never miss a lead, allows your team to stay on the sale, and adds excellence to every customer interaction with consistency and professionalism. From increasing monthly revenue to providing insights to make better decisions, Spyne is designed to scale with your business. Schedule a Free Demo to learn how Spyne can drive more calls to customers for your dealership, without putting more work on your plate.

SHARE THIS POST

THE SPYNE STORY

Built to Handle Massive Scale

Images processed every month

Computer vision models deployed

Fortune 500 clients

Enterprise customers and partners

FAQs

Got questions? We've got answers.

Find answers to common questions about Spyne and its capabilities.

What is Spyne, AI Phone Agent?

Spyne’s AI Phone Agent is a smart, virtual receptionist that answers incoming calls for your business 24/7. It can talk to callers naturally, book appointments, collect lead info, and route calls to the right person — just like a human assistant, but with more speed and consistency.
Can I use AI to answer phone calls?

Yes, with Spyne, you can fully automate your business phone answering. The AI answers every incoming call instantly, speaks in a human-like tone, and handles customer questions, bookings, and follow-ups without needing a live agent.
What types of calls can Spyne handle for my dealership?

Spyne can handle a wide range of calls including customer inquiries, appointment scheduling, lead qualification, FAQs, and call routing. Whether it’s a service request or a sales inquiry, the AI phone answering assistant takes care of it all, ensuring no call goes unanswered.
How does Spyne help qualify leads on the phone?

Spyne uses AI lead scoring to identify high-quality leads by asking the right questions and analyzing caller responses in real time. It gathers information like intent, interest level, and contact details — then passes qualified leads to your sales team for follow-up.
Can my AI receptionist transfer calls to another number?

Yes, Spyne’s AI receptionist can transfer calls to a live team member or department when needed. If the AI detects a complex query or a priority customer, it will instantly forward the call to the right person.
How do I get started with Spyne?

Getting started is easy. You just sign up, share your business info and common FAQs, choose a voice for your AI agent, and forward your calls to the Spyne number. Your AI receptionist will be live and answering calls within minutes — no technical experience required.
What makes Spyne different than other AI phone answering services?

Spyne is built specifically for high-conversion, customer-facing industries like automotive. It goes beyond basic call answering by offering lead capture, CRM integration, custom scripting, and 24/7 real-time response. It also learns over time, so your customer experience keeps getting better.
Will my callers know that they are talking to an AI receptionist?

Not necessarily. Spyne’s AI speaks in a friendly, natural tone and understands intent well. Most callers won’t realize they’re talking to an AI unless you choose to let them know. You can also customize greetings to fit your brand’s personality.
Can I customize what my AI receptionist says?

Absolutely. You can customize greetings, answers to FAQs, how it handles different types of calls, and even the tone of the voice. Spyne allows you to fully control the customer experience without needing to write code.
How much is an AI answering service like Spyne?

Spyne offers flexible pricing plans based on your business needs including a Free Plan to get started.