Thank you for using Spyne or visiting our website. We are committed to protecting the privacy of your data and this policy explains what we collect and how we use your personal information. This policy may be amended as we release new features, or when legal requirements arise. We encourage you to review this policy from time to time to stay informed of any changes that might affect you.
When we say “Spyne”, “we”, or “us”, we are referring to Eventila technologies pvt ltd. Spyne provides users with tools to help them create and manage photo galleries and more through the use of its web application, website hosting services and other tools and services (the "Services”). When we say “Users”, we are referring to customers who are visiting our site or are using our Services. When we say “Clients”, we are referring to customers who are visiting or using our Users’ sites.
We use the information collected primarily to provide you with the Services you signed up for and to support our legitimate interests in operating our Services and business.
Spyne follows industry standards on the management of personal information. We employ technical and administrative safeguards intended to protect against accidental or unlawful destruction, loss, alteration and disclosure of personal information. We maintain security measures such as the use of redundancies and employ firewalls to protect against unlawful access and network vulnerabilities. No method of storage and transfer of information over the Internet is absolute secure, while we have safeguards in place, we cannot guarantee the absolute security of your personal information.
We will retain your information for as long as your account is active or if needed to provide you with the Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, to enforce our agreements and to protect our and others’ interests. We may continue to store your information for a reasonable amount of time after you cancel your paid subscription or becomes inactive, in the case that you wish to reactivate your account. You may delete your Account in your account dashboard or by contact us at [email protected] in which case your information will be deleted. Anonymized information that are not identifiable to a person might be retained to help us improve our Services.
As part of providing the Services to you, your personal information might be transferred, stored or processed in a country other than where you are located. Spyne will ensure the transfers will be completed in compliance with mechanisms that is recognized under the relevant Data Protection Legislation as providing an adequate level of protection for data transfers. Specifically, for residents of the EEA, we will ensure the data transfer is completed in accordance to the Standard Contractual Clauses (EU Model Clauses) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
You have the rights over your personal information. Subject to any exemptions provided by law, we take reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. You can usually manage your information simply by logging into your account and editing your information directly in the dashboard. If you cannot perform these actions yourself, you can contact us at [email protected]for assistance. Please note that we may ask you for proof of account ownership and/or identity before fulfilling your request.
If you are located in the European Economic Area (EEA), we will normally collect personal information from you only where, a) we have your consent to do so, b) where we need your personal information to fulfill a contract with you, or c) where the processing is in our legitimate interest in providing the services. In most cases, if you do not provide the requested information, we will not be able to provide the service to you.
If you are a User and wish to exercise these rights, please reach out to us at [email protected]. If you are a Client of a User and wish to exercise these rights, please contact the User you interacted with directly -- we serve as a processor on their behalf and can only forward your request to them to allow them to respond.
31 - Grievance Officer - Mr Narendra Rathore reachable at [email protected]