A five-rooftop dealership group in the Midwest achieved 100% call answer rates and maximized lead conversion after-hours with Spyne’s Converse AI.
Calls Coverage
Increase in Sales
With a growing volume of inbound leads and stretched sales teams, Midwest Dealer Group struggled to respond fast enough, especially after hours and during peak periods. 1. Missed 3–5 calls per store each weekday 2. 45% of after-hours inquiries went unanswered 3. Inconsistent sales scripts and follow-up cadence 4. CRM lacked reliable insights into buyer intent
Midwest Dealer Group deployed Converse AI across all five rooftops to instantly engage every lead—day or night. 1. 24/7 AI-powered response to all inbound calls 2. Unified scripts with vehicle data for persuasive conversations 3. Seamless CRM + DMS integration for call tracking and summaries