Chatbots are automation tools increasingly used in the automotive industry to provide customer service, sales, and marketing services. It allows customers to interact with a virtual assistant to learn about their vehicle, plan a repair, or learn about financing options. Chatbots can be used in self-driving cars, marketing, and advertising. Chatbots have many benefits, including efficiency, cost savings, and improved customer engagement.
Automotive chatbots automate one-on-one conversations between auto brands and customers via messaging. It is designed to educate customers, understand feedback, personalize experiences, make recommendations and increase business value.
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How are Chatbots Being Used in the Automotive Industry?
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