Businesses cannot survive without upgrading and moving to the technology path, opening an opportunity for alternatives to Dealer eProcess. Let’s discuss Dealer eProcess, an award-winning website and digital marketing platform that helps dealerships enhance their customer experience and increase revenue and sales through the detailed insights they get. This blog covers everything related to alternatives to Dealer eProcess and other factors to consider when transitioning from Dealereprocess to different platforms.
What is Dealer eProcess?
Dealer eProcess is an automotive tool founded in 2008 by a former dealership owner, Joe Gillespie. It solves issues automotive websites face, such as low lead generation and inadequate customer support. It is the top and award-winning website. Dealer eProcess is a digital marketing platform that enhances customer experience and drives dealership sales. However, with the changing market and tech, many alternatives to Dealer eProcess have emerged, giving dealerships multiple options.
How Dealer eProcess Benefits Automotive Dealerships?
Since Dealer eProcess works to solve the issues faced by dealerships, especially in automotive, its use cases for dealerships are extensive; hence, the benefits are not limited. So, let’s get to know how Dealer eProcess helps these dealerships.
1) Seamless Integration
The seamless integration of Dealer eProcess with the dealer site makes the car buying and selling process more accessible. Tools such as trade-in values, soft-pull credit pre-screens, and automatic equity calculation are flawlessly consolidated into the platform.
2) Transparency and Trust
Trust is the critical factor and the reason behind a dealership’s make-or-break. What fuels trust is transparency. With Dealereprocess, dealerships get tools that provide transparent payment options, trade-in values, credit pre-approvals, and real-time equity calculations without the customer needing to know their payoff. These ultimately build confidence in customers, enabling them to make faster decisions.
3) Enhanced Customer Experience
Dealer eProcess tools are owned to offer Tools that provide convenience and flexibility. With most of the buying process being done online at the customer’s convenience and the flexibility of our tools like trade-in and soft-pull credit tools, customers never have to worry about having to redo actions, being taken off the site, or wondering how many companies they’re giving their data to, making the process quick and easy.
4) SEO and SEM Services
Dealer eProcess provides advanced automotive SEO strategies to improve a dealership’s visibility on the internet, bringing more organic traffic to its website and offering SEM services, including pay-per-click advertising, for more lead generation.
5) Analytics and Reporting
With the dashboards and reporting tools, the dealer process gives its clients detailed insights into website performance and customer behavior. It also allows performance tracking, i.e., dealers can monitor their progress by KPIs to measure whether their efforts yield enough input.
6) Digital Retailing Tools
Dealer eProcess offers tools for virtual retailing/digital retailing. It gives customers the luxury of starting the car-buying process online at their convenience. The platform allows them to calculate payments, obtain trade-in values, and apply for financing, all from a single platform. The dealership’s website and platform integrate with multiple credit application providers, allowing for a seamless online application process.
7) Customer Support & Training
Dealerepocess provides 24/7 support and training through tutorials and webinars to help dealerships make the most of the platform. Dealerships often need help setting up and using the platform and its features, including onboarding support.
Top 12 Dealer eProcess Alternatives and Competitors in 2024
Although Dealer eProcess has been a legacy platform in the automotive dealer space, there has been stiff competition recently. Several alternatives to Dealer eProcess in the USA have explicitly emerged in the market, and they have not only adapted to the industry. Still, they are also presenting themselves as a prime choice for dealerships.
| Alternatives to Dealer eProcess | Key Features | Comparison with Dealer eProcess |
| Spyne.ai | Being an AI-backed platform, Spyne focuses more on immersive and visualization experiences and massive dealership customization options. | Spyne focuses on AI-powered visual content, while Dealer eProcess provides comprehensive digital marketing and website management solutions. |
| Dealer.com | Provides Website design, digital advertising, SEO, and lead management | It’s almost similar, but Dealer.com has a more comprehensive digital marketing platform. |
| Dealer Inspire | Website ai-powered chat with options like digital retailing and marketing automation | More innovative tools with real-time personalization, and Dealer eProcess focuses more on customizable websites. |
| DealerSocket | Gives CRM, inventory management, digital marketing, and service management | Focuses more on CRM and inventory management |
| Beacons Point | Excels in Inbound marketing, HubSpot solutions, and content creation | Focuses on specialized inbound marketing with HubSpot, while Dealer eProcess provides a complete digital marketing suite. |
| Vin solutions | CRM, inventory management, marketing, desking tools | Vinsolutions offers more robust CRM and inventory tools. |
| vAuto Provision | Inventory management, market data analytics, pricing tools | Excels in inventory management and pricing compared to Dealer eProcess, which is more vital in website and digital marketing. |
| RouteOne | Credit application management, eContracting, compliance solutions | Specializes in credit and eContracting |
| DSS (Digital Signage Solutions) | Digital signage, content management, interactive displays | It focuses on digital signage mainly. |
| Content Beta | Video production, content marketing, SaaS-focused creative services | It specializes in video content production, and Dealer eProcess offers broader digital marketing tools. |
| Cars.com | Online marketplace, digital marketing, lead generation | Cars.com offers a more consumer-focused marketplace than Dealer eProcess. |
| Autotrader | Online marketplace, digital marketing, lead generation | Autotrader is a leading vehicle marketplace, providing broader consumer. |
Best 8 Features to Look for in Dealer eProcess Alternatives
Considering that Dealer eProcess has been an industry leader for so long, it will take work to replace it. Hence, platforms that want to present themselves as alternatives to Dealer eProcess must include some specific features and USPs to be stiff competitors and have a name in the market.
1) Website Design & Customization
These days, software is becoming increasingly easy to use. Dealerships are excited about seamless integration and customizability. Unique designs, immersive customer experience, and fast load times lure customers.
2)Inventory Management
The best things to look for are Automatic synchronization of vehicle inventory across all platforms and compatibility with other Dealer Management Systems (DMS) or inventory management tools.
3)SEO & Digital Marketing
A good site is best if it is SEO-optimised. SEO and Digital Marketing are the number one priority for any platform, as dealerships constantly need them. What they should be able to do is provide Support for paid advertising campaigns like Google Ads, seamless sharing of content and inventory on social media platforms, and built-in tools for creating and managing email marketing campaigns, which lessens dependence on human labor.
4)Reporting & Analytics
Performance dashboards provide real-time analytics on website traffic, lead generation, and sales. Custom reports allow the generation of tailored reports for specific metrics. Additionally, there is direct integration with Google Analytics for in-depth insights.
5)Mobile Optimization & Apps
Mobile apps for customers and dealers allow for inventory management and lead generation on the go. Additionally, they cater to a significant market of mobile users.
6)Customer Support & Training
Dealerepocess provides 24/7 Support and training resources through tutorials and webinars to help dealerships make the most of the platform. Dealerships often need help setting up and using the platform and its features.
7)Integrations with Third-Party Tools
DMS Integration ensures compatibility with popular DMS. Additionally, the platform integrates with finance and insurance tools, facilitating seamless interactions with financing tools and insurance providers. It also offers various payment gateways, providing options for processing payments online.
8)Compliance & Security
Besides trust and transparency, dealerships demand legal compliance and data security for their customers, as failure to comply with federal regulations may prove dangerous for both entities.
Top Tips to Choose the Best Dealer eProcess Alternative
Selecting the right option for your dealership involves several intricacies that dealers must remember. One should deeply analyze their needs, what specific features they should have in their system, etc. These points would be a comprehensive guide that tells them how to choose the best alternative to Dealer eProcess for your business.
1) Identify Your Needs
Identify the specific features and functionalities your dealership requires and how much customization you need to benefit your dealership.
2) Research Available Options
Before making the final decision, it is important to do deep research and market analysis and compare all the options available and how they benefit your dealership.
3) Evaluate Key Features
Ensure the system provides practical tools for managing vehicle inventory, such as car inventory management, and integrates with other marketplaces to ensure robust and easy inventory updates. Also, Look for robust CRM features and tools that streamline the sales process and generate more leads. Also, check for compatibility with other systems you use (e.g., accounting, marketing).
4) Consider Implementation and Support
Consider the time it takes for the setup to become complex, how easy it is to use, or how much training it requires before one is completely equipped with the knowledge to use it.
5)Check for SEO and Digital Marketing Tools
Ensure the platform has robust SEO tools to help your website rank well in search engine results. Look for integrated tools to manage PPC campaigns, social media, email marketing, and other digital marketing efforts. The platform should also offer detailed insights into website performance, lead generation, and marketing ROI.
6)Analyze Cost-Effectiveness
When comparing the pricing models of various platforms, consider setup fees, monthly subscriptions, and any additional costs for features or support. Evaluate whether the platform’s features are worth the price by assessing how it can boost sales, lower operational expenses, or improve customer satisfaction.
Conclusion
Change is constant, and the one who adapts to it is here to stay. No one is a better example than Dealer eProcess. At a time when dealerships need to look for alternatives to Dealer eProcess because the adaptability of these new-gen solutions is more suited for them and provides services that increase their sales and revenue, the other reason that inspired them to look for alternatives to Dealer eProcess is to ease their task and have minimal human intervention.
