Spyne Integrates with Tekion to Enhance Connectivity Across the Automotive Ecosystem
Spyne's Vini AI connects directly with Tekion's Automotive Retail Cloud, bringing AI-powered customer engagement into the dealership workflows dealers already use every day.
Spyne, an AI-powered retail technology company for the automotive industry, has announced an integration with Tekion, innovator of the first end-to-end, AI-native platform serving the entire automotive retail ecosystem. The collaboration expands the connected partner ecosystem within Tekion's Automotive Partner Cloud (APC), enhancing operational efficiency through deeper data exchange between platforms.
Through the integration, dealers can now connect Spyne's Vini AI, its AI-powered sales and service engagement agent, directly with Tekion's Automotive Retail Cloud (ARC). This reduces manual data entry, improves information flow between systems, and empowers dealership teams to act on real-time customer and appointment data without switching between tools.
The Spyne and Tekion integration within ARC DMS and CRM supports AI-powered calling, chat, service reminders, appointment scheduling, and follow-up communication, all within the workflows dealers already operate in today.
The Spyne and Tekion integration removes the gap between customer engagement and dealership operations, so sales and service teams work from one live picture, not two disconnected systems.
Zero re-entry.
Real-Time Data Flow Between Vini AI and ARC
Customer records, appointment data, and interaction history move automatically between Spyne's Vini AI and Tekion ARC. The moment something changes in one system, the other reflects it. No manual uploads. No lag. No duplicate entry dragging your team down.
inside ARC.
AI-Powered Calling, Chat and Follow-Up Inside Existing Workflows
Vini AI brings calls, chat, service reminders, appointment scheduling, and follow-up communication directly into ARC. Your team does not switch tools or lose context; everything runs inside the platform they already use every day.
builds on the last.
Seamless Handoffs Across Sales and Service
When a customer moves from a sales inquiry to a service appointment, the context travels with them. Shared history across sales and service means no repeated questions, no dropped threads, and a customer experience that actually feels connected.
APC partner.
Built Within Tekion's Certified Partner Ecosystem
This integration is approved and certified within Tekion's Automotive Partner Cloud (APC), meaning it meets Tekion's standards for data integrity, security, and platform compatibility. Dealers get a vetted solution, not a workaround.
"Dealers need technology that fits into the way they already operate. This integration allows dealerships using Tekion to bring AI-driven customer engagement directly into their day-to-day workflow, helping teams reduce friction, maintain better continuity across sales and service, and deliver more contextual interactions."
"APC delivers a connected ecosystem, allowing partners to integrate with ARC. Spyne's direct integration with ARC enables seamless customer engagement within existing workflows. This integration is another step toward removing friction for dealers and delivering a better customer experience at every touchpoint."
About Spyne
Spyne is an AI-native automotive retail technology company that helps dealerships modernize how they merchandise vehicles, engage leads, and manage customer communication. Its flagship product, Vini AI, combines AI-powered calling, chat, and service engagement with digital merchandising capabilities, purpose-built for the automotive retail environment.
About Tekion
Tekion is the innovator of the first end-to-end, AI-native platform for the automotive retail industry. Its Automotive Retail Cloud (ARC) integrates DMS, CRM, and the full dealership tech stack on a single, cloud-native platform. Through the Automotive Partner Cloud (APC), Tekion brings together a certified ecosystem of technology partners focused on driving dealer efficiency, innovation, and choice.
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