Webinar
Future of Dealership BDC: The 2026 Playbook
Join fellow dealership leaders for an exclusive session with David Long. Drawing on four decades in automotive retail, he'll break down the BDC playbook top stores use to improve speed-to-lead, appointment show rates, follow-up consistency, and overall team performance.
16th July 2026
5:00 AM PST
About the Webinar
In this insightful session, discover how the role of the BDC has evolved from an appointment-setting function to the engine that drives dealership growth. Learn why the top-performing stores in 2026 are combining disciplined leadership, measurable processes, and AI-powered execution to maximize every sales opportunity.
What You Will Learn?
The proven frameworks, performance benchmarks, and practical strategies that today's highest-performing dealerships use to build a BDC that consistently delivers results.
Learn the operating model behind high-performing BDCs, from lead distribution and response standards to appointment management.
Understand the core metrics every BDC leader should track, including contact rate, appointments, sales, and follow-up consistency.
Discover the leadership habits, coaching strategies, and accountability systems that keep BDC teams performing consistently.
See how AI strengthens BDC operations with faster lead response, smarter follow-ups, CRM updates, and 24/7 appointment scheduling.
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