Webinar
Future of Dealership BDC: The 2026 Playbook
Join fellow dealership leaders for an exclusive session with Nolan Armpriester, GM at Twin Pine Ford of Hamburg. With 20+ years of hands-on dealership experience, he’ll break down the operational lessons, practical changes, and customer-first thinking that help dealerships run better and keep customers coming back.
16th July 2026
5:00 AM PST | 7:00 AM CST | 8:00 AM EST
About the Webinar
In this insightful session, discover how the role of the BDC has evolved from an appointment-setting function to the engine that drives dealership growth. Learn why the top-performing stores in 2026 are combining disciplined leadership, measurable processes, and AI-powered execution to maximize every sales opportunity.
What You Will Learn?
The proven frameworks, performance benchmarks, and practical strategies that today's highest-performing dealerships use to build a BDC that consistently delivers results.
Learn the operating model behind high-performing BDCs, from lead distribution and response standards to appointment management.
Understand the core metrics every BDC leader should track, including contact rate, appointments, sales, and follow-up consistency.
Discover the leadership habits, coaching strategies, and accountability systems that keep BDC teams performing consistently.
See how AI strengthens BDC operations with faster lead response, smarter follow-ups, CRM updates, and 24/7 appointment scheduling.
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