Bridging the Service Gap: Unlocking Hidden Profitability in Dealer Ops

Join Kelley Koliopulos, VP of Sales at CallSource Automotive, for a practical conversation on where dealerships lose valuable service opportunities. She’ll share how AI is changing fixed ops and why the future will combine AI speed with human expertise.

25th August 2026

9:00 AM EST | 6:00 AM PST

About the Webinar

Dealership service departments can miss 20%–40% of inbound calls during peak hours, putting appointments and customer retention at risk. In this session, CallSource Automotive shares how AI and experienced service advisors can work together to improve coverage, responsiveness, and operations.

What You Will Learn?

Learn where service opportunities get lost, how Zylo fits into fixed ops, and what CallSource has learned since launch.

See where missed calls, after-hours demand, peak volumes, and staffing gaps cause valuable service opportunities to slip away.

Learn how AI handles routine service interactions while experienced advisors step in for complex, sensitive, and higher-value conversations.

Hear what CallSource has learned about combining data, technology, and human follow-up to capture more service opportunities.

Understand why the future of fixed ops depends on AI for speed and scale, with humans handling complexity and judgment.

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